SHORETEL IP Phone System
The ShoreTel IP phone system is a completely integrated system that scales seamlessly from 1 to 10,000 users including PBX, voice mail, and automated attendant functions.
The ShoreTel system is built from the ground up and designed to be the easiest to use, easiest to manage, full-featured IP phone system on the market today. Its distributed architecture is ideal for multi-site companies that span multiple locations because the ShoreTel IP phone system appears and behaves as a single, unified system.
Voicemail
ShoreWare® voicemail service requires no additional hardware, consumes no ports, and storage is limited only by the size of the server hard disk. At enterprise locations, voicemail servers can be distributed to provide survivable voicemail and save WAN bandwidth. telephone system
Unified Messaging
ShoreTel’s Unified Messaging is a comprehensive, simple, and robust solution that satisfies a full range of customer messaging needs, including access to voicemail, fax, and e-mail by a choice of popular methods. It can scale from ten to thousands of mailboxes quickly and easily when needed, without port and disk limitations. And because the system is easy to install and administer in a dynamic workforce environment, organizations can quickly achieve a low TCO. Although ShoreTel’s Unified Messaging is a native, fully integrated component of the ShoreTel UC system, it can also be seamlessly integrated with other PBXs and voicemail systems.
The ShoreTel UC system provides integrated messaging from any of the following popular interfaces.
“Any-Telephone”
“Any-Telephone” access is available with ShoreTel’s embedded telephone user interface (TUI), which can be used to access voice messages stored on ShoreTel’s application server and to interface with ShoreTel’s embedded auto-attendant.
“Visual”
“Visual” access is available through either ShoreTel’s ShoreWare Call Manager for the PC or ShoreWare Mobile Call Manager for mobile devices. Both provide a simple visual display, access to voicemails stored on ShoreTel’s application server, and access to the corporate and Outlook personal directories.
Find Me
The Find Me capability helps callers connect with users even when they are not at their regular extension. Users can easily direct calls to ring first at their extension, then at any two other phones they assign.
Call Handling Modes
With a simple click, users can manage incoming calls when they are in a meeting, working from home or out of town. Users can also customize greetings, forward calls, specify voicemail pick up, and receive message alerts.
Automated Attendant
Auto-Attendant service provides 24-hour automated call answering and routing. Outgoing prompts can be easily customized and linked to the day or time of day. Individual departments can use their own unique greetings and options. The Auto-Attendant service requires no physical ports and can be distributed at enterprise locations to save valuable WAN bandwidth.
IP Phones
ShoreTel offers a wide range of IP phones with the right solution for every user: from executive to remote office worker, and operator to call center supervisor. ShoreTel ShorePhone™ IP telephones offer all the advanced features and quality that users demand, and are preconfigured to match the ShoreTel UC system for quick and easy installation.